Office Administrator

Компания "Stay Today Inc"

Our international company that specializes in short-term rental of private housing is seeking for a Remote - Office Administrator. Please review the list of responsibilities and requirements.

Responsibilities:

• Manage online booking platforms and listing websites, ensuring accurate and up-to-date property information, availability, and rates (Airbnb, Booking.com, VRBO, TripAdvisor, Agoda etc.)
• Coordinate with the marketing team to optimize property listings for maximum visibility and bookings.
• Checking ratings of the listings and recreating them in a timely manner;
• Monitor and updаtеthe company's website, ensuring that all property details, descriptions, and images are accurate and appealing.
• Regularly review and analyze online reviews and ratings, addressing any issues or concerns raised by guests in a timely manner.
• Utilize property management software or online platforms to handle reservations, track bookings, and generate reports.
• Collaborate with the finance department to manage online payment systems, ensuring accurate processing of payments and resolving any payment-related issues.
• Implement and maintain online pricing strategies, including adjusting rates based on demand, seasonality, and market trends.
• Monitor and respond to guest reviews and feedback on various online platforms, actively seeking opportunities to improve guest satisfaction.
• Stay updated with industry trends and changes in online booking platforms and listing websites, making recommendations for improvements and staying ahead of the competition.
• Editing photos for their future uploading to the listings (basic photoshop, but no knowledge required)
• Solving various issues ( e.g. call Amazon to return the item or issue the refund; reach out to Airbnb/ VRBO support etc.)
• Implement and optimize online marketing campaigns, such as online advertisements or promotions, to drive more bookings and increase brand visibility.

Requirements:

• Fluent English (C1+)
• MacBook users only (We working with icloud, number and other apple software)
• Rigorous, precise, problem solving, time management
• Permanent access to high-speed internet

Conditions:

• Remote work M to F 10am - 6pm (EST time zone)
• Monthly salary payment

I appreciate you've read the entire ad and your interest in this job opportunity.

Thank you, Ilya.