Ресепшионист (администратор)

Описание

Marina Koroleva
Nationality: Russian
Age: 33
Marital Status: Single
Language: Russian / English
E -mail: markoroleva1@yahoo.com
Mobile : +971503596064
OBJECTIVE
To obtain a position with a progressive, innovative and stable company where my skills,
abilities and experiences can be fully utilized to the fullest satisfaction of company’s goals,
growth and success


EDUCATION


2001 - 2009

South Ural University , Russia
Masters in biology - H ealth and Nutrition
PHD in biology


WORK
EXPERIENC E

Sep 2012 - Apr 2017 (Dubai)
The First Group Real Estate Developer , Dubai
Front office coordinator – Client Relations Team
- Welcoming and supporting all walk -ins ( Clients, Brokers/ agents and staff)
- Attending inquiries and providing full after -sale service
- Managing incoming and outgoing calls (handling directly , transferring,
assign ing c a ll back requests)
- Handling incoming and outgoing emails (internal and external)
- Managing records and day to day tasks/appointment in CRM system
- Creating and maintaining proper business environment
- Managing internal communications between departments
- Coordinating with all drivers to provide immediate and schedule d
transportation for clients (in and out of the office)

Feb 2012 – Aug 201 2 (Dubai)
The First Group Real Estate Developer , Dubai
Promoter / Consultant:
- Creating a nd collecting leads
- Promotin g product and a ttracting new clients
- Generate reports to the Head of Department
- Managing best level of communications during sales even

WORK EXPERIENCE

Jul 2009 – Jan 201 2 (Russia)
Daina Fashion Gallery for lady ’s lingerie , Chelyabinsk, Russia
Sales Consultant :
- Providing full support to clients and closing sales deals
- Coordinate with other consultants to achieve store target
- Create new leads and promote products
- Organize delivery shipments
- Provide after sale supp ort when needed
- Create monthly reports

Oct 20 02 – Jun 2009 (Russia)
“ Chocolate ” dance school, Russia
Fitness Instructor – ( Personal and Group):
- Leading g roup classes ( dance and fitness )
- Providing individual fitness tra ining for people with wide
age range and pregnant women
- Creating diet and nutrition programs
- Holding seminars and managing special evens
- Provide training for new staff
- Attend fitness seminars and workshops



LANGUAGES
Russian Fluent (Mother Tongue)
English Excellent listening, reading, speaking and writing

SKILLS & STRENGTHS

- Management and multi -tasking skills
- Wise Decision Making, Team player, Initiative, Goal directed, Finisher.
- Proficient in MS Office
- Experienced in CRM system





REFERENCES Available upon request