Cabin crew/customs service agent

- managing the team of 10 regional sales agents;
- training the sales team on company services;
- promoting of company services at business exhibitions for enhancing brand visibility;
- consulting key clients on company services;
- creating commercial proposals and presentations tailored to client needs;
- preparing reports for top management with offers of improving customer service.

- negotiating personal and corporate loans with partners and VIP clients, concluding contracts;
- collaborating with managers of car dealerships and real estate agencies;
- developed 4 innovative banking products;
- managing the team of 36 regional sales agents;
- coordinating the launch and operations of new bank sales offices;
- monitoring competitors services and pricing, adapting sales strategies for improving market positioning;
- handling customers complaints.

Russia
- cross selling and upselling banks products to maximize revenue;
- consulting on products and services;
- handling and analyzing customers complaints/feedbacks;
- responding to emails/ phone calls.

- direct sales of multi-banking products to incoming clients;
- sourcing new clients and opening accounts.