Менеджер по продаже чартерных рейсов бизнес-авиации / Брокер бизнес-авиации

Описание

01.08.2001
Height - 167 cm, weight - 60 kg
St. Petersburg
(ready to relocate)
Airport - 25 min. away
+7 958 174 4471
doinikovaaleksandra30@gmail.comExperience in the hotel and restaurant business. Sociable, tactful, find an
individual approach to different people. I feel confident in communication with
VIPs. I have the knowledge of standards of service, table-setting, serving
drinks and dishes, their design and storage.
Act within the resources and time available. Easily adapt to new situations.
Make quick decisions, cope with a large flow of unstructured information,
attentive to details.
I work for the result. I take an active life position, always improve my
professional level.
WORK EXPERIENCE
09.2020 - to date Room Manager / Senior Waiter
Rocco Forte Hotels, “Astoria Hotel Saint - Petersburg, Astoria Group
of Companies” CJSC SC
Welcoming guests, interacting with VIPs.
Providing a high level of service and comfort for guests of the restaura\
nt.
Organizing preparation of tables for the arrival of visitors.
Advising on the menu and taking orders.
2018 - 2020 Room service manager / Room manager (host) / Waiter
Baltic Club Hotel Ambassador
Providing customer service, working on customer retention.
Creating a favorable atmosphere, compliance with hotel standards.
Servicing VIP guests.
Preventing and eliminating conflict situations.
EDUCATION
2023 PETER THE GREAT ST. PETERSBURG POLYTECHNIC UNIVERSITY
Specialty: General Management in Hospitality and Restaurant Industry
2021 CTSP (College of Tourism St. Petersburg)
Faculty: Restaurant Service
Specialty: Catering Service Organization
ADDITIONAL EDUCATION
2021 Sky Academy School
Specifications of work of a flight attendant in business aviation
2021 Russian Red Cross
First Aid course
2021 WineState Wine Academy
Author’s course “About wine and winemaking”
2020 T raining Center for Professional Qualification,
CTSP (College of Tourism St. Petersburg)
Barista. Presentation techniques of alcoholic
and non-alcoholic products
ALEXANDRA
DOINIKOVA
VIP FLIGHT ATTENDANT
DOCUMENTS
Schengen visa (valid until 2023)
ID card
Health book
Vaccination certificate
Driver’s license, category B,
personal car
LANGUAGES
Russian - Native
English - B2
German - B1
Italian - B1
French - A2
HOBBIES
restaurant service, bar business,
drinks culture, traveling